Client Implementation Specialist

6 hours ago

Sydney, New South Wales, Australia State Street Corporation Full time
Job Summary

The Client Implementation Officer plays a pivotal role in the coordination and efficient implementation of business changes and new business installations for State Street Global Advisors in Australia. Reporting to the Head of Investment Operations, this position interacts with key stakeholders to ensure timely completion of business changes and new business implementation events.

Key Responsibilities
  • Process change events across clients managed by SSGA Australia, including new mandate installations, ISDA account maintenance, in-specie coordination, client terminations, and custody changes.
  • Support reviews of new mandates and products to ensure understanding of inherent risks.
  • Follow a risk excellence framework by undertaking regular reviews of operational procedures and controls and adhering to the error reporting process.
  • Support a culture of effective challenge to evolve daily operational processes, recommend and implement changes, and deliver continuous improvement.
  • Develop and maintain relationships with key internal and external stakeholders as required.
  • Participate in new business implementation projects as required.
  • Ensure all functional procedures are kept up to date.
Position Requirements
  • A team player and self-motivated professional with the ability to work under pressure and manage multiple priorities while maintaining high quality of service.
  • Minimum 5 years of experience in a similar role from either an Investment Manager or Global Custodian.
  • Relevant degree (Finance, Accounting, Economics).
  • A proven track record of meeting service level expectations.
Skills / Knowledge
  • A genuine interest and good understanding of financial markets.
  • Strong English language skills, both written and verbal.
  • Strong communications and organisational skills.
  • Able to meet deadlines.
  • High attention to detail required.
  • Strong PC skills essential.

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