Customer Service Officer

3 weeks ago


Brisbane Airport, Australia Secure Parking Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer in our Kerbside Operations at Brisbane Airport.

Key Responsibilities
  • Provide exceptional customer service to passengers and commercial partners
  • Direct passengers to the right locations and allocate taxis to departing customers
  • Provide first aid to visitors as required and manage traffic to ensure a seamless landside operation experience
Requirements
  • Physical fitness to stand, walk, and move for extended periods
  • Good communication skills and ability to work cooperatively with colleagues and supervisors
  • Current full driver's license and willingness to work in rotating shifts, including weekends
  • First Aid certificate and Traffic Control training (provided)
  • Police check and Airport ASIC card required
What We Offer

Secure Parking promotes diversity in the workplace and encourages Indigenous Australians and Torres Strait Islanders to apply. We offer a dynamic and supportive work environment with opportunities for growth and development.



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