Customer Service Officer

4 weeks ago


Brisbane Airport, Australia Secure Parking Full time

Before you apply, are you:

Energetic: 
You can tackle any situation with enthusiasm and determination.

Enthusiastic: 
You're highly motivated and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.

Empathetic: 
You are friendly, personable and a team player. You genuinely care about providing exceptional service to our customers, clients and staff members.

WHO WE ARE


Secure Parking is one of the largest commercial car park operators in Australia, with over 550 car parks across Australia and New Zealand. Secure Parking was founded over 40 years ago and is now owned by Park24 Co. Ltd., which is Japan's largest commercial car park operator.

Secure is one of the leading suppliers of Airport Landside Operations around Australia. Here at Brisbane Airport, we have a wide range of rewarding job opportunities for Customer Service Officers in our Valet Operation.

We are looking to expand our current team, with jobs arranging from Permanent Full Time, Permanent Part Time and Casual 15 - 38 hours pw.

With Brisbane Airport planning to invest over 5 billion dollars over the coming years, not to mention the 2032 Olympic games, we are on a clear path to further expand our Airport Operations. Joining our team now is a perfect chance to join our growing departments giving you the ability to make a difference to our customers.

"Our mission is to ensure all visitors to Brisbane Airport have a fantastic experience be it at the end or start of their travel"

WHO ARE WE LOOKING FOR?

The role of the Customer Service Officer in Valet- Park & Fly at Brisbane Airport reporting directly to the Valet Manager and Supervisory team. The role will start out as a Casual Employee working 20 plus hours per week with a view to becoming permanent in the future.

The primary purpose of the Customer Service Officer - P&F Driver is to provide an exceptional welcome as part of everyone's journey and to ensure a continuous improvement mindset.

Duties include providing excellent customer service and mobility management on a day-to-day basis by proactively ensuring all guests are safe and the service is seamless within the Valet Operations.

All applicants will need to be physically fit for standing, walking and movement in and out of vehicles throughout each shift. Ability to drive and reverse park vehicles with efficiency and to be able to provide a driving history report upon commence of employment.

We will need a traffic history report for the last 10 years.

All operations at the Brisbane airport, run on a 24-hour basis, meaning there are a variety of position available, both morning and afternoon, 7-days a week. All applicants must be willing to work public and school holidays.

SKILLS AND QUALIFICATIONS

A minimum of one (1) year demonstrated experience in a customer service role, preferably within hospitality would be an advantage.Current full open Queensland manual drivers' licence.Excellent car driving history and a high level of driving safety skills.Ability to work cooperatively and harmoniously with work colleagues and supervisors.A love of new technologies - we are a mobility and technology company.Strict adherence to all corporate policies and procedures. Safety is not negotiable in our business.

Excited by the Opportunity? Apply by clicking APPLY



  • Brisbane Airport, Australia Secure Parking Full time

    Before you apply, are you:Energetic: You can tackle any situation with enthusiasm and determination.Enthusiastic: You're highly motivated and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.Empathetic: You are friendly, personable and a team player. You genuinely care about providing exceptional service to our...


  • Brisbane Airport, Australia Secure Parking Full time

    WHO WE ARE?Secure Parking is the largest commercial car park operator in Australia and operates over 650 car parks across Australia, New Zealand. Secure Parking was founded over 40 years ago and was acquired by Park24 Co. Park24 is Japan's largest commercial car park operator. Both companies continue to expand rapidly based on a platform of continued...


  • Brisbane Airport, Australia BMS Performance Australia Pty Full time

    **Customer Service Officer - Mechanical** - Based in their Brisbane Airport HQ - Market Leading Products - Hose, fitting, valves etc... - Salary up to $65k Base + Bonus + Super Do you have a customer service and mechanical experience? An opportunity with a fluid technology company is now open! **THE COMPANY** Employing over 3,000 staff worldwide, and with...


  • Brisbane Airport, Australia BMS Performance Australia Pty Full time

    Customer Service Officer - Mechanical Based in their Brisbane Airport HQ Market Leading Products Hose, fitting, valves etc... Salary up to $65k Base + Bonus + SuperDo you have a customer service and mechanical experience? An opportunity with a fluid technology company is now openTHE COMPANYEmploying over 3,000 staff worldwide, and with manufacturing...


  • Brisbane Airport, Australia Julzar Pty Ltd Full time

    **The Organization** If your plan is to join a well-established and successful business in a position that utilizes your broad customer service skill set, then this is the position you have been waiting for! MPM Marketing Services has been marketing quality disposable food packaging for over 40 years. We are Australia’s only full-service manufacturer,...


  • Brisbane Airport, Australia Secure Parking Full time

    WHO WE ARE?Secure Parking is the largest commercial car park operator in Australia and operates over 650 car parks across Australia, New Zealand. Secure Parking was founded over 40 years ago and was acquired by Park24 Co. Park24 is Japan's largest commercial car park operator. Both companies continue to expand rapidly based on a platform of continued...


  • Brisbane Airport, Australia Secure Parking Full time

    WHO WE ARE? Secure Parking is the largest commercial car park operator in Australia and operates over 650 car parks across Australia, New Zealand. Secure Parking was founded over 40 years ago and was acquired by Park24 Co. Park24 is Japan's largest commercial car park operator. Both companies continue to expand rapidly based on a platform of continued...


  • Perth Airport, Australia Community Vision Full time

    Work with a growing NFP organisation setting new standards - Opportunity to contribute to drive customer satisfaction - Generous Salary Packaging benefits. **At Community Vision** our main goal is to enrich lives through care and inclusion, and we are not afraid to push the limits to do so. In fact, you could say we are a little different from your regular...


  • Melbourne Airport, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airline partners across ten airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers...


  • Melbourne Airport, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...


  • Melbourne Airport, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...


  • Brisbane, Australia Parliamentary Service Full time

    Are you passionate about providing excellent customer service and technical support? Do you want to work in a dynamic and fast-paced environment that supports the work of the Queensland Parliament? If so, we have an exciting opportunity for you! About us The Parliamentary Service is established to provide a range of procedural, administrative and support...


  • Perth Airport, Australia Community Vision Full time

    Generous Salary Packaging benefits Opportunity to contribute to drive customer satisfaction Fulltime role with supportive onboardingAt Community VisionForget everything you know and expect about working in a call centre team. This is a vibrant office environment where you're encouraged to use your brain We don't focus on call volume and timed KPIs. instead...


  • Perth Airport, Australia Prixcar Services Full time

    **The Company**: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services including damage surveys, paint & panel rectifications, vehicle build ups including fleet...


  • Perth Airport, Australia Kaltire Full time

    **Kal Tire Mining Tire Group Australia have an exciting opportunity for a Customer Service Officer to join our Perth Branch team.** **_ About Us:_** Kal Tire Mining Tire Group are an independent mining tyre supplier and trusted partner to some of the country’s leading mines. Today, our team members support more than 20 open pit and underground mines...


  • Brisbane, Australia Parliamentary Service Full time

    Do you want to work in a prestigious and historic institution that supports the Queensland Parliament? If so, you might be the perfect fit for our Employee Services Officer role! We are looking for an Employee Services Officer to join our Payroll Services team at Parliamentary Services. You will be responsible for processing payroll and personnel related...


  • Brisbane, Queensland, Australia Parliamentary Service Full time

    Do you want to work in a prestigious and historic institution that supports the Queensland Parliament? If so, you might be the perfect fit for our Employee Services Officer roleWe are looking for an Employee Services Officer to join our Payroll Services team at Parliamentary Services. You will be responsible for processing payroll and personnel related...


  • Perth Airport, Australia Kaltire Full time

    Kal Tire Mining Tire Group Australia have an exciting opportunity for a Customer Service Officer to join our Perth Branch team._ About Us:_Kal Tire Mining Tire Group are an independent mining tyre supplier and trusted partner to some of the country's leading mines. Today, our team members support more than 20 open pit and underground mines across five major...


  • Perth Airport, Australia Prixcar Services Full time

    The Company:PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage.Over the last 35 years we have grown to offer a wide range of specialised services including damage surveys, paint & panel rectifications, vehicle build ups including fleet...


  • Airport West, Australia AMA GROUP AUSTRALIA Full time

    Capital SMART is still leading the way in accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 + team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.Join us and you’ll be provided with uniforms, training, career...