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Senior Client Delivery Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $200,000 - $300,000
Job Overview

We are seeking an experienced Senior Client Delivery Leader to join our team. As a key member of our leadership group, you will be responsible for leading high-performing teams and delivering operational excellence across a diverse portfolio.

About the Role
  • Lead, mentor, and develop Account Management and Operations teams to achieve exceptional client outcomes.
  • Champion the voice of the customer across internal departments to drive service excellence.
  • Manage complex client projects, implementations, and ongoing service delivery to ensure alignment with business objectives.
  • Build and maintain strong senior-level client relationships to drive account growth through retention, upsell, and cross-sell initiatives.
Key Qualifications
  • 10+ years' experience in client delivery, account management, or operations.
  • At least 5 years in a senior leadership role within the travel industry – hotel accommodation experience is essential.
  • Proven ability to lead teams and drive positive client outcomes.
  • Commercially astute with strong strategic thinking and relationship-building skills.
  • Outstanding communication, presentation, and stakeholder management abilities.
What We Offer

A generous salary package including base and bonus structure will be negotiated based on your ability and experience.

How to Apply

Apply now for a confidential discussion about this exciting opportunity.