
Automotive Front Desk Coordinator
2 days ago
We are seeking a skilled Receptionist to join our team.
**Job Overview:**
Pontus Automotive & Customs is a reputable mechanic shop specializing in automotive maintenance, repairs, and customizations. With a dedication to quality craftsmanship and exceptional customer service, we take pride in providing reliable solutions to our clients' automotive needs.
**Responsibilities:
- Greet customers warmly and assist them with inquiries, appointments, and service requests.
- Answer incoming calls, schedule appointments, and relay messages to the appropriate personnel.
- Maintain cleanliness and organization of the reception area and customer waiting area.
- Assist with administrative tasks such as data entry, filing, and inventory management.
- Coordinate with technicians to ensure smooth workflow and timely completion of customer vehicles.
- Handle customer payments and invoices accurately and efficiently.
- Provide exceptional customer service by addressing customer concerns and inquiries promptly and professionally.
**Requirements:**
- High school Certificate or equivalent.
- Previous experience in a receptionist or administrative role, preferably in an automotive or similar industry.
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.
- Customer-focused mindset with a positive attitude and ability to work well in a team environment.
- Knowledge of automotive terminology and basic mechanical concepts is a plus.
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