
Exceptional Customer Experience Manager
1 day ago
We are seeking an exceptional leader to join our team as a Delicatessen Manager. As a Retail Leader, you will make a real difference in the lives of our customers and team members.
About the RoleYou will have full accountability for running the deli department, contributing to a store that is exceptionally presented, welcoming, and engaging for everyone.
Your key responsibilities will include:
- Leading and motivating your team to deliver exceptional customer experiences and achieve sales targets
- Maintaining high department standards, including stock management, rotation routines, waste control, and quality assurance
- Driving process simplification and adhering to strict audit, food safety, and compliance standards
- Cultivating a one-team culture that celebrates success and prioritizes team members' health, safety, and wellbeing
- Delighting customers with outstanding shopping experiences
Key Requirements
- Previous experience working in fast-paced customer-facing environments
- Direct or indirect leadership experience, with a focus on team development and motivation
- Strong attention to detail and ability to maintain high department standards
- Excellent communication and interpersonal skills
- Ability to drive process improvement and simplify complex tasks
Becoming a part of our team
As a Delicatessen Manager, you will be part of a dynamic team that values collaboration, innovation, and excellence. We offer a competitive salary package and opportunities for professional growth and development.
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