Sydney Technical Support Specialist

7 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $48,000 - $72,000

Our team requires a skilled and experienced IT Support Professional to provide technical assistance in the Sydney area.

The ideal candidate will possess excellent problem-solving skills, be able to work independently, and have a strong understanding of computer hardware and software systems.

Responsibilities:

  • Provide on-site support for customers with various technical issues related to PCs, Macs, iOS devices, and Android smartphones.
  • Troubleshoot network connectivity problems and configure RAID systems as needed.
  • Diagnose and resolve complex technical issues with servers and networking equipment.
  • Develop strong relationships with customers through exceptional communication and customer service skills.

Requirements:

  • A minimum of two years of experience in IT support or a related field.
  • Excellent verbal and written communication skills to explain technical concepts in a clear and concise manner.
  • A proactive attitude and ability to follow instructions from internal teams.
  • Reliable transportation for on-site visits is required.

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