Sydney Technical Support Specialist

4 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $123,456

Job Title:

Technical Support Specialist Sydney

We are seeking a skilled and resourceful Technical Support Specialist to provide high-quality technical assistance to our employees in Sydney.

The successful candidate will be responsible for delivering hardware and software support, resolving technical issues, and documenting and tracking problems through a service desk.

Key Responsibilities:

  • Provide first-line technical support to end-users
  • Assist with hardware and software setup and troubleshooting
  • Document and track technical issues using a service desk platform

Requirements:

  • Excellent customer service skills
  • Previous experience with GSuite and/or O365 administration, Single Sign-On and Multi-Factor Authentication, Service Desk Platforms, Enterprise Mobile Device Management
  • Ability to work independently and as part of a team

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development

Other Information:

This is a full-time position based in Sydney. The ideal candidate will have a strong technical background and excellent communication skills.

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