Senior Client Relationship Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeRelationship Full time $100,000 - $170,000

Job Title: Business Development Specialist

About the Role:

This is a permanent full-time role to drive, maintain and grow an existing portfolio of customers in the regulatory compliance space. The successful candidate will be responsible for building effective relationships with key stakeholders and driving sales growth through the identification and development of new opportunities.

The ideal candidate will have a strong background in sales and customer relationship management, with experience in identifying and developing sales opportunities and closing deals.

Key Responsibilities:

  • Identify and develop sales opportunities to drive sales pipeline growth using prescribed sales methodologies
  • Collaborate with cross-functional teams, including product specialists and marketing teams, to identify modular upsell and like-for-like growth opportunities
  • Maintain and grow an existing portfolio of regulatory compliance customers through proactive client visits and account management
  • Build a sales pipeline to achieve monthly or quarterly sales revenue growth targets, visit rate targets, and renewal rate targets
  • Maintain accurate records of customer and prospective customer contact status in CRM systems
  • Actively build strong relationships with key internal and external stakeholders to drive business growth and success
  • Attend regular sales meetings and represent the solution line to ensure alignment with business objectives

Requirements:

  • Appropriate degree qualifications with relevant work experience in the sales industry
  • Minimum 3-5 years' experience in sales and customer relationship management within a prominent organization
  • Prior experience in solution sales or subscription sales is essential
  • Demonstrated performance against sales objectives and targets
  • Experience and training in high-level account management and client relationship development
  • Excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences
  • Highly developed computer skills, including Word, Excel, and database management
  • Confidence in dealing with risk and compliance customers and other decision-makers is essential
  • Proven ability to maintain understanding and awareness of the risk and compliance market and solution offerings is essential

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Flexible working arrangements and work-life balance
  • Access to learning and development resources and training programs
  • Employee assistance program and wellness initiatives

About Us:

Our company provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, and advance their business goals.

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