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Funeral Service Coordinator

2 months ago

Charlestown, New South Wales, Australia Invocare Full time

About the Role:

We are seeking a compassionate and customer-focused individual to join our team as an Arranger and Funeral Director. As a key member of our team, you will play a vital role in supporting families during a difficult time, providing guidance and support to help them celebrate the life of their loved one.

Key Responsibilities:

  • Plan and coordinate funeral services, working closely with families to understand their needs and preferences.
  • Provide expert guidance and support to families, helping them navigate the funeral planning process.
  • Work collaboratively with our team to ensure seamless execution of funeral services, paying attention to every detail.
  • Develop and maintain strong relationships with families, providing ongoing support and care.

Requirements:

  • Strong customer service skills, with a focus on empathy and compassion.
  • Excellent communication and interpersonal skills, with the ability to work effectively with families and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Full unrestricted driver's license.

What We Offer:

  • A supportive and inclusive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to make a meaningful difference in the lives of families and individuals.

About Us:

InvoCare is a leading provider of funeral and memorial services, dedicated to supporting families and individuals during times of need. We are committed to delivering exceptional service and care, with a focus on compassion, empathy, and understanding.