Community Support Worker

4 weeks ago

Charlestown, New South Wales, Australia Allambi Care Full time
About the Role

The Community Support Worker will provide support, guidance, and encouragement to participants in their homes and in the community, promoting their goals for independence. Shifts will vary in location and need, including community-based activities such as transport, shopping, medical, and welfare.

Key Responsibilities
  • Implement Allambi Care policies and procedures effectively and appropriately
  • Operate within the principles of the Allambi Care Needs-Based Restorative Framework when caring for participants
  • Apply the principles of Needs-Based Framework Training and Therapeutic Crisis Intervention Training to implement objectives of case plans within Allambi Care philosophy and guidelines
  • Work in a non-judgmental manner and provide support for children, young people, and program participants
  • Be aware of the possibility of crisis and apply appropriate action to minimize the impact of potentially critical situations using therapeutic and non-punitive strategies
  • Provide duty of care to children, young people, program participants, and colleagues
  • Provide input and attend meetings regarding case plans, case conferences, PRIPs, leaving care plans, and intervention programs
  • Provide support and direction to observation workers when required
  • Understand and adhere to mandatory reporting responsibilities
  • Ensure all activities are conducted in a professional and appropriate manner
  • Coordinate set/planned activities, including sports, arts, and camps, in consultation with management
  • Provide young people with information about community services and resources available
  • Ensure daily planners are followed at all times
  • Provide support to clients in developing and implementing plans for achieving personal goals and meeting needs
  • Coordinate programs such as education, self-development, capacity building, and welfare in consultation with management
Internal and External Stakeholders
  • Attend meetings, conferences, and training, including team meetings where appropriate
  • Work in a variety of settings, including participants' houses, schools, hospitals, courts, community centers, accommodation models, and in the general community
  • Act as advocates for children, young people, and program participants
  • Liaise with government departments, local authorities, health professionals, parents, and other organizations
  • Communicate with management, providing feedback on client development
Administrative Duties
  • Undertake report writing and record keeping in line with legislation and AC requirements, including day notes, incident reports, and mentoring reports
  • Provide support to children, young people, and program participants in developing and implementing plans for achieving personal goals and meeting needs in line with case plan or individual support plan
  • Ensure appropriate paperwork is read and understood prior to attending a shift with a client, i.e., Case Plan, Individual Support Plan, Client Information Record, Positive Response & Intervention Plan (PRIP)
Work Health & Safety
  • Conduct risk assessments of clients and their environment in keeping within AC WHS standards and take action where necessary to ensure the safety of clients and colleagues
  • Maintain and operate house vehicles in a safe and appropriate manner
  • Ensure any concerns for client and/or colleagues' safety are communicated to management in a timely manner
About Allambi Care

Allambi Care serves individuals, families, communities, and government agencies. We are committed to addressing safety and growth needs to empower people to reach their full potential. Our services are characterized by innovation, best practice, and flexibility.

All staff must be familiar with and follow the spirit and content of the Allambi Care Ltd Code of Conduct.

Be familiar with and undertake all work in accordance with relevant policy and legislation, including:

  • Child Protection Legislation
  • Disability Services Legislation
  • Anti-Discrimination Legislation
  • Workplace Health and Safety (WH&S) Legislation
Our Rewards

We offer a dedicated educational and development pathway, leading you towards relevant industry qualifications:

  • Start with completing a paid 5-day Induction program, including the Therapeutic Crisis Intervention (TCI) course delivered by the nationally accredited provider
  • During your probation training, you will benefit from mentor support and receive all-day, all-hour on-call support
  • Rates for this role commence at SCHADS Level 2 Paypoint 1. Qualifications and experience progress paypoints

We are committed to supporting our community's most vulnerable people through tailored services and programs. With over 40 years' experience, our 'never give up' approach ensures the needs of the people we care for are our first priority.

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