Social Services Coordinator

3 weeks ago

Charlestown, New South Wales, Australia Allambi Care Full time

Job Summary

We are seeking a highly motivated and dedicated individual to join our Fostering and Permanency team as a Social Services Coordinator. In this role, you will be responsible for providing case management services to children and families, including developing and implementing case plans, conducting case reviews, and providing support to carer families.

Key Responsibilities

  • Maintain client records and case management system according to policies, procedures, standards, and legislation.
  • Check and respond to correspondence regularly.
  • Attend supervision meetings as required by Management.
  • Attend ongoing training and development opportunities as required by Management.

Casework

  • Maintain currency of knowledge of the framework that governs our OOHC practice, including internal policies and procedures, NSW Child Safe Standards for Permanent Care, and current legislation.
  • Advocate on behalf of clients and at all times promote their best interests.
  • Provide support to a child or young person in care and to their carer families in various ways, including home visits, trauma-informed care education, behaviour support strategies, advocacy, referral to relevant therapeutic support services.
  • Develop and implement effective case plans, leaving care plans, and aftercare plans with child or young person in care, carers, birth family, and relevant professionals within required time frames.
  • Conduct case reviews to ensure case plan goals are being addressed or updated as required.
  • Develop and ensure implementation of effective behaviour management and support plans within required time frames.
  • Monitor, implement, and collect data on behaviour management strategies.
  • Meet regularly with clients and their carer family.
  • Arrange birth family contact in accordance with the court order, care plan, and in the best interests of children and young people in care.
  • Maintain a good understanding of the quality of care being received by a child or young person in care.
  • Prepare organisational reports to a high standard and in a timely manner.
  • Prepare Court material (for example S82 reports and Affidavits) to a high standard and in a timely manner.
  • Collaborate with Community Services in accordance with the Case Management Policy and case-specific needs.
  • Liaise with the Case Manager about issues above your delegation.
  • Liaise regularly with carer families to promote a positive and high-quality placement.
  • Liaise with birth families to promote their engagement in meeting a child or young person's needs and promote a child's birth family identity.
  • Liaise with other service providers to promote the needs of children and young people in care.
  • Work from a strengths-based and child-focused perspective at all times.
  • Respond in a timely manner to any concerns raised about the safety, welfare, and wellbeing of a child or young person in care.

Workplace Health and Safety

  • Prepare incident reports to a high standard and in a timely manner.
  • Advise the Case Manager of any grievances, critical incidents, issues, or concerns regarding clients, employees, and foster carers in a timely manner.

Promotion of Allambi Care Values

  • Participate as an active team member within Allambi Care.
  • Present yourself as a positive team member of Allambi Care at all times.
  • Attend team meetings.
  • Participate in Allambi Care foster care events.
  • Participate when requested by management, in interagency events as a willing Allambi Care team member.
  • Participate in local networking meetings to ensure that Allambi Care is aware of the expectations of the wider OOHC sector.
  • Ensure all casework tasks are performed satisfactorily to allow Allambi Care to meet its requirements to Service Users, Funding Bodies, and the Board.

Minimum Requirements

  • Minimum qualification of a Diploma in Community Services or a social work, social science, welfare, or a related discipline.
  • Experience in Case Management and/or working with families or children and young people.
  • Demonstrated understanding of the needs and issues facing OOHC stakeholders.
  • Demonstrated excellent verbal and written communication skills.
  • Experience in Microsoft Office Applications.
  • Knowledge of Needs-Based Framework, TCI concepts, and strategies.

What is on Offer?

  • Full-time employment.
  • 4 weeks annual leave per year.
  • 1 roster day off per month.
  • Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement of employment.
  • Access to the Fitness Passport Program, which includes over 90 gyms and pools.
  • Monday to Friday work week.

Must Have These Documents if Successful

  • Current Working with Children Check (for paid employment - can be obtained via https://www.service.nsw.gov.au/transaction/apply-working-children-check).
  • Current NDIS Worker Check: (can be obtained via https://www.service.nsw.gov.au/transaction/ndiswc-apply).
  • Current First Aid Certificate (Provide First Aid; Course Code HLTAID003).
  • National Police Check (this must be obtained via https://www.employmentscreeninggroup.com/au/allambi/).
  • Drivers License.
  • Comprehensively insured vehicle.

How to Apply

Please note, applications must include a cover letter addressing above essential criteria and a complete resume including two professional references.

Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.

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