Service Delivery Specialist

9 hours ago


Gold Coast, Queensland, Australia beBeeChildProtection Full time $116,402 - $117,945
Lead Service Coordinator

The key responsibility of the Lead Service Coordinator is to oversee and lead service delivery processes, supporting children and families. They will be responsible for mentoring teams and ensuring compliance with child protection legislation and best practices.

Key Responsibilities:
  • Develop and implement effective care planning and intake processes.
  • Supervise and mentor support workers and practitioners, promoting cultural safety and inclusivity.
  • Collaborate with families, carers, and external stakeholders to ensure high-quality services.
  • Ensure continuous improvement and innovation in service delivery.
Requirements:
  • A degree in Social Work, Psychology, or a related field.
  • At least 3 years' experience in child protection or youth/family services.
  • Proven leadership skills and experience leading a team in a care or support setting.
  • Strong understanding of trauma-informed care and child development.
  • Excellent communication, problem-solving, and leadership skills.


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