Front Office Professional

22 hours ago


Glenelg, Australia beBeeProfessionalism Full time $52,000 - $63,000

Delivering exceptional guest experiences is at the heart of this role. As a front office professional, you will be the face of our resort, ensuring every interaction with our guests is warm and welcoming from check-in to check-out.

Responsibilities
  • Extend a warm welcome to all guests
  • Manage guest arrivals and departures efficiently
  • Respond promptly to enquiries in person, by phone, and via email
  • Assist with reservations and payments
  • Provide local insights and recommendations to enhance guest stays
  • Address guest feedback and resolve issues promptly
Key Requirements
  • Previous experience in front office or customer service roles (hotel/resort preferred)
  • Excellent communication and interpersonal skills
  • Confidence using computer systems and ability to learn new software
  • Present yourself professionally and possess a positive attitude
  • Flexibility to work a variety of shifts, including weekends and public holidays
What We Offer
  • A supportive and friendly team environment
  • Staff discounts on accommodation across our global network of hotels and resorts
  • Opportunities for career growth within our organisation


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