Guest Service Agent

6 days ago

Glenelg, Australia Minor International Full time $50,000 - $80,000 per year
Company Description

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Guest Service Agent – Part Time

Oaks Glenelg Plaza Pier Suites

We're seeking a friendly and professional Guest Service Agent to join our front office team at Oaks Glenelg Plaza Pier Suites. This part-time role is perfect for someone who loves creating memorable guest experiences, thrives in a team environment, and enjoys working in a stunning beachfront location.

What you'll do:

  • Welcome guests and manage check-in, check-out, and reservations
  • Handle payments, enquiries, and guest accounts accurately
  • Provide local recommendations and ensure a positive guest experience
  • Liaise with housekeeping and maintenance to support smooth operations
  • Deliver professional and efficient service at all times
Qualifications

What we're looking for:

  • Previous front office or customer service experience (hospitality preferred)
  • Excellent communication and problem-solving skills
  • Strong attention to detail and organisational skills
  • Professional presentation and a positive, team-focused attitude
  • Flexibility to work a rotating roster including weekends and public holidays

Why join us?

  • Career development opportunities within Minor Hotels' global network
  • Staff discounts across hotels, dining, and partner brands
  • Supportive and welcoming team environment
  • Work in a prime beachfront location in Glenelg
Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

  • Guest Service Agent

    7 days ago

    Glenelg, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Service Agent

    2 weeks ago

    Glenelg, Australia Minor International Full time

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    2 weeks ago

    Glenelg, Australia Minor International Full time $50,000 - $80,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Breakfast Supervisor – Luciano's on the Marina

    2 days ago

    Glenelg, Australia The Wharf Restaurant Glenelg Full time $3,300 - $46,630 per year

    We're looking for a hands-on Breakfast Supervisor to join our team at Luciano'sAbout the role:Morning shifts Wednesday–Sunday (7:30am starts, finish between 11am–3pm).Solo shifts mid-week, leading a small team on weekends.Guest-facing role – greet guests, build regulars, and keep service running smoothly.Open the venue and handle stock orders for...

  • Duty Manager/supervisor

    1 week ago

    Glenelg, Australia Seafire on the Marina Full time

    **The Venue** Seafire on the Marina is a culinary gem nestled in the heart of a bustling marina, offering an exquisite dining experience that combines the best of land and sea. Renowned for its high-quality steaks and fresh seafood, Seafire boasts a menu crafted with passion and precision, catering to a variety of palates. The restaurant's ambiance,...

  • Restaurant Supervisor

    2 weeks ago

    Glenelg, Australia Luciano's On The Marina Full time

    **Grow Your Leadership Career at Luciano’s on the Marina**: - Part-Time or Casual Position Available_ Are you ready to take the next step in your hospitality journey? Join us at **Luciano’s on the Marina**, where coastal charm meets exceptional Italian dining. We’re looking for a hands-on and passionate leader to help guide our front-of-house team...

  • Hotel Manager

    1 week ago

    Glenelg, Australia Stamford Hotels and Resorts Full time

    **About Stamford Hotels and Resorts** Stamford is one of the largest owner/operator of premium quality hotels in Australia and New Zealand. The group operates a hotel portfolio with nearly 2500 rooms, 2200 employees, and residential assets. At Stamford Hotels and Resorts we understand that our people are our greatest asset. We strive to retain, develop and...

  • Executive Assistant Manager

    1 week ago

    Glenelg, Australia Stamford Hotels and Resorts Full time

    **About Stamford Hotels and Resorts** Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia and New Zealand. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office...

  • Wait Staff

    5 days ago

    Glenelg, Australia Luciano's On The Marina Full time

    Italian Restaurant offering one of Adelaide's best Italian experience. A great team culture and happy environment that will suit a focused, waiter/waitress, that understands service and customer care in the restaurant setting and that pays attention to detail and needs of our guests. - Good Hourly Rates and Lots of Tips - Flexible Hours We believe in the...

  • Wait Staff

    2 weeks ago

    Glenelg, Australia Luciano's On The Marina Full time

    **About our Businesses** Luciano's on the Marina offers friendly service and standout food that continue to bring more customers to the door, and we are now looking to extend our team. **The Roles and expectations** We are looking for an experienced and dedicated individuals who will deliver excellent service to our guests and their restaurant dining....