Administrative Support Specialist

2 weeks ago


Narre Warren, Victoria, Australia Charterhouse Full time
Business Support Officer Role

We are seeking an experienced Business Support Officer to join our team in the Southeast suburbs. This 3-month temporary opportunity will allow you to work with a large Council, providing essential services to the community.

The successful candidate will have previous administration experience and be proficient in using TechOne software. They will also have excellent communication skills, both written and verbal, and be able to develop visually appealing documents and templates.

In this role, you will manage a high volume of service requests, respond to queries from customer service and residents, and support the Waste Management team in operational processes and communication. You will also provide accurate and timely information to members of the public via telephone and email, focusing on data-related inquiries.

Key Responsibilities:
  • Action and manage a high volume of service requests
  • Respond to queries from customer service and residents in a timely manner
  • Support the Waste Management team in operational processes and communication
  • Provide accurate and timely information to members of the public via telephone and email, focusing on data-related inquiries
Requirements:
  • Previous administration experience is preferred
  • Strong attention to detail
  • Ability to develop visually appealing documents and templates
  • Proficient in formatting correspondence and Council documents
  • Experience in inputting and maintaining accurate information in Council databases
  • Familiarity with storing documents in the Council's corporate records systems
  • Proficient computer skills
  • Excellent written and verbal communication skills
Salary and Benefits:

The salary for this role is estimated to be between $36 - $44 per hour. As a Business Support Officer, you will have the opportunity to grow your Local Government knowledge and understanding, work with a Community-based organisation, and drive and deliver change.

Please note that you will need to obtain a police check before commencing this role. If you are interested in this opportunity, we invite you to apply today.



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