Administrative Support Specialist in Waste Management

2 weeks ago


Narre Warren, Victoria, Australia Charterhouse Full time
Job Overview

We are seeking a highly skilled Business Support Officer to join our team at a large Council in the Southeast suburbs.

About the Role

This 3-month temporary opportunity involves providing administrative support to the Waste Management team, ensuring that service requests are efficiently actioned and queries from customer service or residents are addressed promptly.

Key Responsibilities
  • Manage and action a high volume of service requests
  • Respond to queries from customer service and residents in a timely manner
  • Support the Waste Management team in operational processes and communication
  • Provide accurate and timely information to members of the public via telephone and email, focusing on data-related inquiries
  • Support the Council's positive image by delivering services and advice in a courteous and efficient manner
Requirements
  • Experience in an operational environment is preferred
  • Strong attention to detail
  • Ability to develop visually appealing documents and templates that are clear, easy to read, and compliant with legislative and corporate standards
  • Proficient in formatting correspondence and Council documents (e.g., reports) in accordance with the corporate style guide
  • Experience in inputting and maintaining accurate information in Council databases in a timely manner
  • Skill in ensuring the accuracy of documents and templates to align with corporate style requirements
  • Familiarity with storing documents in the Council's corporate records systems
  • Proficient computer skills
  • Excellent written and verbal communication skills
Benefits
  • Growing your Local Government knowledge and understanding
  • Working with a community-based organisation and helping drive and deliver change
  • Immediate start opportunities

The successful candidate will have an estimated salary range of $36 - $44 per hour.



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