
Energize Your Career with Our Revenue Assurance Specialist Role
3 days ago
Revenue Assurance Specialist Opportunity
">We're passionate about challenging the industry and seeking better ways of doing things. As a team, we're hardworking, results-focused, and collaborative.
We prioritize our people's well-being and aim to make their work enjoyable and meaningful. This has led to energized and motivated team members.
This role is based in Sydney with a hybrid working arrangement of 3 days in our CBD offices and the remaining time spent working from home.
The Role
As the Revenue Assurance Specialist, you'll be responsible for developing, maintaining, and enhancing tasks, processes, and controls that ensure accurate and reliable revenue generation and billing. This involves identifying and addressing potential risks, preventing revenue leakages, and optimizing revenue streams.
This is an excellent opportunity to join a high-performing organization with Australia's highest Net Promoter Score on the ASX.
Key Responsibilities:
- Acquiring, loading, and analyzing complex data sets.
- Managing highlighted issues through to resolution and design/implement changes to operational business processes and systems to minimize the risk of the issue occurring again and potential exposure to revenue leakage.
- Streamlining and automating assurance processes and controls.
- Reviewing controls for further automation to reduce effort to complete and resolve.
- Assisting in various improvement projects assigned to the team.
Requirements:
- Bachelor's degree in business, finance, management, or similar, and/or relevant industry experience.
- At least 3-5 years' experience in Revenue Assurance or technical operational roles within a telecommunications service provider (or equivalent commercial business).
- Background in telecommunications products and underlying technologies.
- Demonstrated stakeholder management skills. Experience working with and communicating with diverse levels of stakeholders.
- Ideally experience working in internal audit or consulting.
Essential Skills:
- Advanced Excel skills essential.
- Intermediate SQL skills including experience creating SQL queries and understanding SQL basic commands.
- Strong report writing skills.
- Strong analytical and problem-solving skills.
Desirable Skills:
- Project management experience.
- Experience assisting or driving process improvement projects such as process redesign, system improvements, and/or service reviews.
- Experience in dashboard reporting (Power BI) is highly desirable.
Why Join Us?
- We offer a collaborative culture that values decision-makers and action.
- We invest in your career through learning & development opportunities, including Gallup strengths-based training, defined career pathways, and fantastic internal mobility opportunities across the group.
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