Customer Service Team Member
5 days ago
About Us
">- Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, with a strong presence across the region.
Our Mission
">- To provide our customers with an exceptional shopping experience by offering a wide range of products and services that meet their needs.
The Role
">- We are seeking a Customer Service Team Member to join our team at Bunnings. As a key member of our team, you will be responsible for providing excellent customer service, maintaining a clean and tidy store environment, and working collaboratively with colleagues to achieve sales targets.
- You will be the face of Bunnings, delivering a positive and engaging experience to every customer who walks through our doors.
Your Key Responsibilities
">- Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly and professionally.
- Maintain a high level of product knowledge, assisting customers with their queries and making recommendations where appropriate.
- Contribute to achieving sales targets by promoting products, identifying opportunities to upsell and cross-sell, and working closely with colleagues to drive sales growth.
- Maintain a clean and tidy store environment, adhering to health and safety standards and ensuring all equipment is properly maintained.
What We Offer
">- A competitive salary of $55,000 per annum, plus superannuation and other benefits.
- A fun and supportive work environment, with opportunities to learn and develop your skills.
- A comprehensive training program, equipping you with the knowledge and skills needed to succeed in your role.
- A generous discount program, offering exclusive discounts on Bunnings products and services.
Requirements
">- A genuine passion for customer service and a desire to deliver exceptional experiences.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A proactive approach to problem-solving, with a focus on finding solutions that meet customer needs.
- A commitment to maintaining a clean and safe work environment, adhering to health and safety standards.
What's Next?
">- If you're passionate about delivering exceptional customer experiences and have a keen interest in retail, we'd love to hear from you
- Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
- We look forward to reviewing your application and discussing this opportunity further.
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