Customer Service Team Member

5 days ago


Broome, Australia Bunnings Full time

About Us

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  • Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, with a strong presence across the region.
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Our Mission

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  • To provide our customers with an exceptional shopping experience by offering a wide range of products and services that meet their needs.
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The Role

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  1. We are seeking a Customer Service Team Member to join our team at Bunnings. As a key member of our team, you will be responsible for providing excellent customer service, maintaining a clean and tidy store environment, and working collaboratively with colleagues to achieve sales targets.
  2. You will be the face of Bunnings, delivering a positive and engaging experience to every customer who walks through our doors.
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Your Key Responsibilities

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  • Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly and professionally.
  • Maintain a high level of product knowledge, assisting customers with their queries and making recommendations where appropriate.
  • Contribute to achieving sales targets by promoting products, identifying opportunities to upsell and cross-sell, and working closely with colleagues to drive sales growth.
  • Maintain a clean and tidy store environment, adhering to health and safety standards and ensuring all equipment is properly maintained.
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What We Offer

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  • A competitive salary of $55,000 per annum, plus superannuation and other benefits.
  • A fun and supportive work environment, with opportunities to learn and develop your skills.
  • A comprehensive training program, equipping you with the knowledge and skills needed to succeed in your role.
  • A generous discount program, offering exclusive discounts on Bunnings products and services.
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Requirements

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  • A genuine passion for customer service and a desire to deliver exceptional experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A proactive approach to problem-solving, with a focus on finding solutions that meet customer needs.
  • A commitment to maintaining a clean and safe work environment, adhering to health and safety standards.
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What's Next?

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  • If you're passionate about delivering exceptional customer experiences and have a keen interest in retail, we'd love to hear from you
  • Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
  • We look forward to reviewing your application and discussing this opportunity further.


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