Customer Engagement Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomerEngagement Full time $120,000 - $155,000

We are seeking a Customer Engagement Specialist to join our team.

The ideal candidate will have experience in customer-centric design and 1:1 communications, with a strong understanding of risk, compliance, and regulatory frameworks.

You will be responsible for developing and delivering integrated communications for our health insurance business, aligned with our strategic priorities.

Key responsibilities include providing strategic and operational support across our squad and other teams, particularly in large-scale compliance communications, stakeholder engagement, and issues management.

You will also monitor content and campaign performance, using insights to inform continuous improvement.

Contribute to the development of scalable communications frameworks, toolkits, and best practices.

A competitive salary and range of benefits are on offer, including discounts on health insurance and access to our wellbeing program, Viva.

Viva encompasses a comprehensive health and wellbeing program which includes access to health insurance benefits that will assist with covering the cost of medical treatment, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks.

You will also be eligible to access various discounted products and services through our wellbeing partnerships.



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