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ICT Support Specialist

2 weeks ago

Hobart, Tasmania, Australia beBeetechnical Full time $66,766 - $95,000
Job Title: ICT Officer - Helpdesk

We are seeking a highly skilled and customer-focused ICT Officer to provide technical support services for our Information and Communications Technology systems, infrastructure, and applications.

This is an excellent opportunity to work in a dynamic environment where you will have the chance to make a real impact on our organisation's IT operations.

Key Responsibilities:

  • Provide technical assistance for our ICT systems, infrastructure, and applications
  • Assist in troubleshooting and resolving technical issues
  • Collaborate with internal teams to ensure seamless IT operations

Requirements:

  • Relevant industry certifications, particularly in Microsoft Technologies
  • Experience in customer support, Microsoft Windows desktop and server, and Microsoft SQL
  • Knowledge of IP networking configuration and security, as well as VMware virtualisation
  • ITIL certification and experience working in an environment utilising IT Service Management principles

Benefits:

We are committed to creating an inclusive and supportive work environment. As a child-safe organisation, we welcome applicants from diverse backgrounds, cultures, and abilities. We also offer flexible work arrangements to support inclusivity.