Service Centre Analyst
1 month ago
We are seeking a highly motivated and skilled Service Centre Analyst to join our team at First Focus. This exciting role will provide an opportunity to work in a dynamic and supportive environment, delivering exceptional service to our clients.
Key Responsibilities:
- Provide technical support for Microsoft Server and Desktop products
- Manage Active Directory & Exchange access
- Configure and troubleshoot Citrix hosted desktop environments
- Support desktop hardware configuration and troubleshooting
- Proven track record of success in a Helpdesk/Service Desk environment
Desirable Skills:
- Experience with ticketing systems, SLA's and time sheeting
- ITIL understanding, specifically around best practice IT services, operations and processes
- A history of outstanding performance in customer service roles
Requirements:
- Strong attention-to-detail and problem solving abilities
- Initiative and flexibility within the workplace
- Energy, integrity, reliability and accountability
- Excellent time management skills
- Well-developed written and verbal communication skills
- Superior interpersonal skills
This is an exciting opportunity to join a growing ICT Service Centre in a great location, with a wonderful team culture and supportive working environment. We offer a range of opportunities for career development and training, and are committed to helping our employees grow and succeed in their roles.
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Service Centre Analyst
2 weeks ago
Upper Kedron, Queensland, Australia First Focus Full timeAbout the RoleWe are seeking a highly skilled ICT Support Specialist to join our Service Centre team at First Focus. As a key member of our team, you will provide exceptional support to our clients, resolving technical issues and delivering a high level of customer satisfaction.Key ResponsibilitiesSupport Microsoft Server and Desktop productsManage Active...
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Service Centre Support Specialist
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Upper Kedron, Queensland, Australia First Focus Full timeWe are seeking a highly motivated Service Centre Analyst to join our team at First Focus, providing support to one of our largest clients. This varied and challenging role will be exciting for individuals who want to deepen their Service Centre skills and work in a large, welcoming team to support significant Queensland institutions.Key ResponsibilitiesIn...
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Service Centre Technical Support Specialist
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Service Centre Support Specialist
4 weeks ago
Upper Kedron, Queensland, Australia First Focus Full timeWe are seeking a highly motivated individual to join our team at First Focus, providing support to one of our largest clients. This varied and challenging role will be exciting for people who want to deepen their Service Centre skills and work in a large, welcoming team to support significant Queensland institutions.Key ResponsibilitiesIn this role, you will...
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ICT Service Centre Professional
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Senior ICT Support Specialist
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C&K Early Childhood Education Coordinator
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