Strategic Customer Relationship Manager

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomerFocused Full time US$120,000 - US$150,000
Job Summary

The Premium Services Manager oversees a group of highly skilled service professionals, including Technical Account Managers and Dedicated Service Engineers. This role involves building and maintaining strong customer relationships within the assigned territory and aligning team performance with the organization's goals and customer needs.

Key Responsibilities:

  • Develop and execute strategies to enhance customer satisfaction and loyalty
  • Lead and manage a team of service professionals to achieve business objectives
  • Collaborate with cross-functional teams to drive business growth and improvement

Requirements:

  • Bachelor's degree in Business Administration or related field
  • 5+ years of experience in a leadership role, preferably in a customer-facing industry
  • Proven track record of success in building and maintaining strong customer relationships

What We Offer:

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including health insurance and retirement plan
  • Ongoing training and development opportunities to enhance skills and knowledge


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