Digital Product Optimisation Specialist

1 day ago

Sydney, New South Wales, Australia beBeeengagement Full time $90,000 - $120,000
Role Overview

We are seeking an Engagement Strategist to support the optimisation of our digital products.

This role focuses on quantitative data and analytics to surface actionable insights that enhance user journeys, product features, and overall engagement.

  • Identify and communicate insights from user data, product usage, and research findings with clear recommendations for product teams.
  • Suggest hypotheses and future testing opportunities to inform product decision-making.
  • Contribute to regular reporting cycles with clear, consistent, and actionable outputs.
About You
  • 5+ years of experience in digital analytics, insights, or optimisation, ideally in streaming or media environments.
  • Proficiency in Adobe Analytics is required; SQL is a plus.
  • Strong quantitative analysis skills with the ability to translate data into business insights.
  • Experience working with product teams is essential.
  • Clear communication skills; ability to distill complex findings for non-technical stakeholders.
  • A strong problem-solving and hypothesis-driven mindset is required.
About Our Organisation

We produce trusted, meaningful content for all Australians, celebrating diversity and giving a voice to often unheard communities.

Our purpose is to deepen connections with communities, share stories, and increase understanding and respect for the differences that make up Australia.

We bring together SBS's digital platforms into one integrated team, innovating across the user journey and delivering seamless, user-centred products.

Work Environment & Benefits
  • An inclusive culture welcomes difference and supports all employees.
  • Benefits include healthcare checks, salary packaging, Employee Assistance Programme, flexible work arrangements, and discounted gym membership.
How We Support Our Employees

We provide reasonable adjustments to support applicants and offer opportunities for internal promotion and allocated training funds to support career growth.

We partner with the Hidden Disabilities Sunflower initiative to support an inclusive workplace.

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