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About the Role
As a Customer Service Agent (CSA) at Coles Supermarkets, you will play a vital role in delivering exceptional customer experiences by safely navigating your local neighbourhoods to deliver customer orders to their homes. This involves driving our iconic Coles vans, picking and packing orders to the highest standard, and ensuring timely delivery.
About You and Your Skills
- A commitment to providing outstanding customer service by working with enthusiasm, energy, and pace
- An Unrestricted Australian Driver's Licence and a safe driving record, with the ability to undergo both a police history check and driving history check
- The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
- To be active, as you will be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs)
- Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm)
What We Offer
At Coles Supermarkets, we value our team members' wellbeing and professional development. We offer flexible work arrangements, additional leave, and parental leave entitlements to support your unique life circumstances. We are committed to creating a workplace that is safe, respectful, and inclusive for all team members.
Our Commitment to Diversity and Inclusion
We are dedicated to building a gender equitable team and a culture that reflects the diversity of the communities we serve. We welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We are happy to adjust our recruitment process to support candidates with disabilities.
