Care Coordinator

2 weeks ago

Wollongong City Council, Australia beBeeDomestic Full time $60,000 - $75,000
Family and Domestic Violence Case Support Specialist

We are seeking an experienced, compassionate, and skilled professional to join our team as a Family and Domestic Violence Case Support Specialist. In this role, you will provide practical support to clients and assist in ensuring they reach their individual goals as outlined in their case plans.

The ideal candidate will have experience working with families impacted by domestic family & sexual violence (DFSV), using a flexible, trauma-informed, and client-centred approach. They will possess a strong understanding of contemporary DFSV issues, with a commitment to gender equality and women's rights.

This is a unique opportunity for a passionate and dedicated professional to make a meaningful difference in the lives of individuals and families affected by DFSV. If you are committed to supporting those in need and empowering them to achieve their goals, we encourage you to apply for this challenging and rewarding role.

Key Responsibilities:
  • Build and maintain collaborative relationships with external stakeholders, including government and community services, with a focus on primary health, recovery, and support for individuals impacted by DFSV.
  • Develop, implement, and regularly review client-centred case plans in partnership with individuals affected by DFSV, ensuring a recovery-oriented and trauma-informed approach.
  • Facilitate client engagement across the service lifecycle, including intake, ongoing case management, and exit planning.
  • Empower clients to actively participate in and take ownership of their case planning and recovery journey.
  • Provide day-to-day support and coordination of services that align with each individual's goals, needs, and wellbeing.
  • Collaborate with internal teams, including program managers and peer workers, to ensure cohesive, holistic support for clients.
  • Contribute to service development through input into policies, procedures, and program evaluations.
  • Ensure accurate, timely, and confidential client recordkeeping, aligned with legal, ethical, and organisational standards.
  • Participate in regular professional development, reflective practice, and internal supervision to maintain service quality and personal growth.
Requirements:
  • Tertiary qualifications in Community Work, Social Work, Welfare, Counselling, or a related discipline.
  • Experience working with diverse communities, including Aboriginal and Torres Strait Islander, LGBTQIA+, migrant, culturally and linguistically diverse, neurodivergent, and people with disabilities.
  • Current Working with Children's Check and willingness to undertake a National Police Check.

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