
Airport Operations Manager
6 days ago
We are seeking a skilled professional to assume the role of Terminal Aviation Security Manager at Melbourne Airport. The successful candidate will be responsible for leading day-to-day operational activities and ensuring compliance excellence.
">- This pivotal role ensures smooth operations, customer satisfaction, and outstanding performance across all aviation points.
- You'll be the first point of escalation for security-related concerns and champion our core values and leadership principles.
- Lead and coordinate daily operations and compliance activities.
- Act as the first escalation point for security-related concerns.
- Conduct spot audits and support internal investigations.
- Monitor staffing, rostering, and operational calendars.
- Drive performance management and staff development.
- Communicate operational changes and release SOPs/toolbox talks.
- Champion customer service aligned with ISS and Melbourne Airport standards.
- Support innovation and continuous improvement initiatives.
- Promote and maintain OH&S standards and practices.
To succeed in this role, you must have:
">- Proven customer service excellence in aviation or similar environments.
- Strong leadership and mentoring capabilities.
- Experience in managing operational compliance and performance.
- Excellent verbal and written communication skills.
- Organised, outcome-focused, and deadline-driven.
- High personal integrity and professionalism.
- Hospitality, sales, or customer-facing roles.
- Aviation industry or airline operational experience highly desirable.
You can expect:
">- To be part of a global leader in integrated facilities services and aviation security.
- To work with passionate professionals committed to excellence.
- A competitive salary package and career development opportunities.
We value inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds, and lesbian, gay, bisexual, transgender, intersex, queer, and asexual (LGBTIQA+) people.
">Traits of Our Culture:">Passionate Professionals | Commitment to Excellence | Global Reach | Diversity and Inclusion | Belonging
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