Medical Reception and Administration Specialist
2 weeks ago
DPV Health is a leading provider of healthcare services, dedicated to delivering high-quality patient care and exceptional customer experiences.
Job OverviewWe are seeking an experienced Medical Reception and Administration Specialist to join our team at Broadmeadows and Mill Park GP Superclinics. As a key member of our Primary Care - Medical team, you will provide reception and administrative support to our team of GPs and Medical Specialists.
Responsibilities- Ensure timely access to appointments for patients via telephone or face-to-face interactions.
- Provide accurate and efficient administrative support, including billing processes and data management.
- Utilize Best Practice and Trakcare systems to maintain accurate patient records.
- Perform general administrative duties, such as faxing, emailing, scanning, and posting letters.
- Demonstrated experience in a customer service role, with excellent communication and interpersonal skills.
- Able to work independently and collaboratively as part of a team.
- Competent computer skills and ability to learn new software applications.
- Ability to communicate effectively with people from diverse cultural backgrounds.
- Strong understanding of customer service principles and practices.
- A competitive salary package, estimated to be around $65,000 - $75,000 per annum, depending on experience.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A comprehensive employee benefits package, including professional development and wellbeing initiatives.
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