Reservations Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeReservation Full time $60,000 - $84,000

Job Title: Reservations Agent

We are seeking a highly organized and detail-oriented individual to join our team as a Reservations Agent.

In this role, you will be responsible for managing all reservations activities, including recording and processing targets.

  • A minimum of 6-12 months' experience in Front Office, Reservations or Customer Service is required.
  • Qualifications in Hotel Management and/or Hospitality-related field are desirable.
  • Proficiency in Opera Property Management System and integrated Point of Sale and channel management systems is essential.
  • Excellent written and verbal communication skills, conflict resolution, and fluency in English are necessary.
  • The ability to work effectively in a team environment and collaborate with other departments is crucial.

What We Offer:

As a member of our team, you can expect:

  • A competitive salary and a range of benefits designed to support your well-being.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and inclusive work environment where diversity is valued and respected.

Key Responsibilities:

This role involves managing all aspects of reservations, including booking, check-in, and check-out processes. You will also be responsible for resolving guest complaints and issues in a professional and courteous manner.

Requirements:

To be successful in this role, you must possess excellent organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.

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