Home Care Coordinator Lead

3 days ago


Sydney, New South Wales, Australia Right at Home Full time
About Our Organization:
Right at Home is renowned for its unique and globally recognized care delivery system. We are committed to ensuring client satisfaction through genuine care and a profound passion for our services. As a team member, you will have the opportunity to make a real difference in the lives of our clients and participants while growing and thriving as a person.

Job Description:
We are seeking an experienced RN Home Care Coordinator to join our team. In this role, you will be responsible for overseeing and facilitating the provision of high-quality care and services to our clients and participants. Your key responsibilities will include performing client care assessments, managing client compliance, coordinating personalized care, and engaging in general administrative tasks associated with the role.

Requirements:
  • Relevant qualifications (Cert IV or Diploma Nursing highly regarded).
  • Prior experience in an aged care/NDIS/mental health care coordination role is advantageous.
  • Familiarity with My Aged Care, Home Care Package, and NDIS systems.
  • Experience in evaluating and planning care needs within the community.
  • Proficiency in using computer systems, including Microsoft Office 365, SharePoint, Outlook, and rostering software.
  • Proven ability to manage incoming calls in a friendly and professional manner.
  • Demonstrated capacity for planning, organisation, problem-solving, and solution-finding.
  • Positive attitude with a strong aptitude for teamwork.
  • Outstanding networking and consultation skills to establish relationships with external organisations for referrals.
  • Exceptional customer service skills, both written and verbal, while maintaining confidentiality and privacy in accordance with company policies.


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