Sales Lead Generator and Customer Experience Ambassador

2 days ago

Coffs Harbour City Council, Australia beBeeCustomer Full time $45,000 - $65,000
Guest Experience and Sales Lead Generation Role

This is a part-time opportunity to work as a Guest Experience Host & Face to Face Sales Lead Generator in Coffs Harbour. The ideal candidate will have an enthusiastic approach to delivering excellent customer service, meeting new people, and generating sales appointments for our sales centers.


Key Responsibilities:
  • Greeting and registering of owners and guests, providing information on local area attractions, completion of all department related paperwork.
  • Using all communication equipment including telephones, facsimiles and computers, meet guests face to face and generate sales appointments.
  • Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered.
  • Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process.
  • Clearly articulate the benefit of traveling within our community.
  • Meet targets and KPI's as set by the business.

Requirements:
  • Previous experience within a similar hotel position.
  • Genuine passion for customer service and the local area.
  • Excellent communicator with strong interpersonal skills.
  • Enthusiastic, self-motivated and positive individual.
  • Immaculate presentation and professional grooming standards.
  • High levels of computer literacy.
  • Previous experience with a PMS system advantageous.
  • Ability to recognize and solve problems in the workplace.

Benefits:
  • Professional development funding.
  • Discounted hotel stays across Australia.
  • Great career development opportunities.

About Us:

We are a hospitality company that delivers excellence and takes time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business and the customer experience.

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