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Client Service Coordinator
2 weeks ago
We are seeking a skilled and dedicated professional to provide exceptional service to our clients in a dynamic and supportive team environment.
This is a permanent full-time role, 5 days per week from Monday-Friday. Hours of work will be between 9.00am - 5.00pm.
Key Responsibilities- Manage appointment schedules for audiologists, including setting and rescheduling appointments.
- Greet clients at the clinic and update client records.
- Assist with client and doctor enquiries.
- Answer clinic phone calls and emails.
- Provide basic troubleshooting and servicing for hearing devices.
- Accurate billing of appointments.
- Other general office duties.
- Competitive remuneration package.
- Salary packaging options.
- Paid parental leave.
- Generous employee discounts on hearing products.
- Ongoing training and support.
- Access to discounts from over 500 retailers via an employee benefits platform.
- Online wellbeing centre and employee assistance programme (EAP).
- Access to the LinkedIn learning platform.
- A values-driven and people-centred culture.
- A dynamic and supportive team.
- A genuinely rewarding role with purpose and meaning.
