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Contact Centre Representative
2 weeks ago
We are seeking a highly skilled and motivated Contact Centre Representative to join our team. As a key point of contact for our organisation, you will be responsible for answering and directing incoming calls, responding to customer inquiries, and providing exceptional customer service.
You will work closely with our team to resolve issues, provide information, and enhance the overall customer experience. Your excellent communication skills, positive attitude, and problem-solving abilities will make you an ideal candidate for this role.
- Answer and direct incoming calls in a timely and professional manner.
- Respond to customer inquiries and resolve issues in a courteous and efficient manner.
- Provide information and support to customers via phone, email, or other communication channels.
- Work collaboratively with the team to achieve customer satisfaction and resolve issues.
