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Head of Commercial Sales and Growth

2 months ago

Australia Care+Wear Full time
About the Role

Care+Wear is a pioneering healthcare technology company dedicated to revolutionizing the patient experience. As a fast-paced startup, we're committed to delivering innovative healthwear solutions that improve patient comfort and satisfaction while streamlining the treatment process for clinicians.

We employ a comprehensive design thinking approach, collaborating with end-users, clinicians, and designers to create products that provide exceptional quality, functionality, and experience. Our company has established partnerships with over 80 hospital systems and governments globally, including leading institutions such as Mayo Clinic, Kaiser Permanente, UVA, and the Department of Veterans Affairs.

Key Responsibilities
  • Account Management:
    • Develop and execute strategies to acquire and develop prospective leads
    • Maintain and expand existing client relationships through ongoing communication and periodic visits
    • Ensure customer satisfaction by following up after order delivery
  • Commercial Operations:
    • Develop and maintain sales collateral, including decks, contracts, assets, and documentation
    • Build processes around metric reporting for analysis and review at all levels of the organization
    • Maintain documentation on key processes, policies, and training
    • Participate in the annual planning cycle for the organization
    • Identify opportunities for improvement in the sales process and implement action plans
    • Recruit, train, and lead a best-in-class Sales Team
    • Lead weekly sales meetings to set team goals and report progress
    • Log activity and lead/account information daily using our CRM
    • Manage the sales team with a focus on hospitals, cancer centers, and governments
    • Responsible for all aspects of sales development and OKR achievement
    • Responsible for coordinating with Marketing and Product, as well as other internal resources, to drive sales objectives
    • Ability to prioritize, establish timelines, and support incoming needs
    • Desire and willingness to develop and execute on the sales strategy for the organization
    • Participate in special events, including health fairs, promotional events, and conferences
    • Responsible for developing and implementing Care+Wear's commercial sales strategy from budgeting to strategy to execution
    • Serve as a key member of the Company's executive management team and be responsible for presenting to key clients, investors, and stakeholders
    Requirements
    • Bachelor's Degree required, MBA preferred
    • Previous experience in hospital sales and healthcare strongly preferred, with previous enterprise-level healthcare startup experience a major plus
    • Proven ability to generate outbound hospital sales and exceed monthly sales goals
    • Passion for helping others with a positive and collaborative attitude
    • Self-motivated, entrepreneurial spirit who takes a proactive approach to business operations
    • Good at multitasking while not losing attention to detail
    • Exceptional interpersonal, verbal, and written communication skills
    • Outstanding attention to detail and strong organizational skills
    • Knowledge of Microsoft Office programs and CRM tools preferred (Hubspot CRM experience a plus)
    • Ability to work in a fast-paced, ever-changing environment
    • Flexible schedule allowing for frequent travel required
    What We Offer

We offer a competitive salary range of $100,000-$120,000, with a significant commission structure and equity as part of our compensation package.