
Holiday Rental Customer Experience Specialist
6 days ago
Maximising Revenue and Minimising Hassles in Holiday Home Ownership
We are seeking a customer-focused professional to join our team as a key member of the service delivery unit. Our company specialises in providing exceptional experiences for holiday home owners and their guests.
Key Responsibilities:
- Handle phone enquiries with professionalism and efficiency
- Manage customer relationships to enhance satisfaction and loyalty
- Resolve issues promptly and effectively
- Provide high-quality service to exceed customer expectations
Requirements:
- Strong customer support skills with experience in delivering exceptional customer experiences
- High level of organisational skills and attention to detail
- Previous experience in the holiday or permanent rentals industry is highly regarded
Benefits:
- Comprehensive services including professional photos, optimised listings, and end-to-end management on Australia's top holiday rental websites
About Us:
- We strive to deliver exceptional results while minimising hassles for our clients
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