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Memorable Experiences Specialist

2 weeks ago

Hobart, Tasmania, Australia beBeeCustomerService Full time $60,000 - $80,000

Unlock a world of opportunities as a Guest Experience Host where you get to meet new people and deliver exceptional customer service.

This role is perfect for individuals who are passionate about providing memorable experiences for our guests.

We are looking for an enthusiastic and self-motivated team player who can build rapport with customers and provide a seamless transition through the check-in process.

  • Main responsibilities include generating sales appointments, working closely with resort operations teams, and clearly articulating the benefits of traveling within our community.

A fast-paced environment suits this role, with a focus on delivering exceptional customer experiences and exceeding targets and KPIs.

In return, we offer a range of benefits including discounted hotel stays, subsidised health insurance, professional development funding, base hourly rate, and performance-based incentives.

  • To be successful in this role, you will have:
    • No experience required
    • Genuine passion for customer service
    • Excellent communication and interpersonal skills
    • Enthusiastic and positive attitude
    • Immaculate presentation and professional grooming standards
    • High levels of computer literacy
    • Previous experience with a PMS system advantageous
    • Ability to recognize and solve problems in the workplace
    • Flexibility to work a variety of shifts including nights, weekends, and public holidays

Hospitality is at the heart of everything we do, and we pride ourselves on creating an inclusive environment where our team members feel valued and supported.