
Patient Support Specialist
20 hours ago
Your role in this position will be to provide high-quality support and assistance to patients, visitors, and caregivers.
You will be responsible for assisting patients, visitors, and the general public with enquiries and directions. This includes receiving pre-admission forms, checking health insurance details, and notifying patients of any extra charges they may incur.
Maintaining patient records is crucial in this role, ensuring accuracy and currency of details, including new-born babies.
Distributing and coordinating ingoing and ongoing mail and faxes are also essential tasks.
You will work closely with doctors and nurses, providing administrative support as needed.
A strong understanding of medical terminology and experience in the healthcare industry are mandatory.
Providing exceptional customer service will be at the core of your responsibilities, aligning with our organization's mission and values.
- Strong Communication Skills
- Ability to Work in a Fast-Paced Environment
- Knowledge of Medical Terminology
To succeed in this position, you will need to demonstrate the ability to work independently and as part of a team.
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