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Food and Beverage Service Expert

2 months ago

Richmond, Australia Marriott Full time

Job Summary

We are seeking a highly motivated and enthusiastic Food and Beverage Service Expert to join our team at Marriott Hotels. As a Food and Beverage Service Expert, you will be responsible for delivering exceptional service to our guests, ensuring their complete satisfaction with every interaction.

Key Responsibilities

  • Assist with the restaurant service period, providing attentive and personalized service to guests.
  • Engage with guests throughout the food and beverage experience, ensuring their needs are met and exceeded.
  • Maintain a clean and organized workspace, adhering to high standards of cleanliness and safety.
  • Collaborate with the Food and Beverage team to ensure seamless service delivery and exceptional guest experiences.
  • Assist with bar service, tending to guests' needs and ensuring a positive experience.
  • Fulfill special banquet event arrangements and attend to in-house events with a focus on attention to detail.
  • Replenish buffet items to ensure consistency and freshness in presentation.
  • Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings.

About You

  • You have a passion for delivering exceptional service and ensuring guest satisfaction.
  • You possess relevant experience in a similar role and are familiar with food and beverage service standards.
  • You are a team player, able to work collaboratively with colleagues to achieve common goals.
  • You are self-motivated, driven, and energized in a fast-paced environment.
  • You are armed with smart solutions and a can-do attitude.

Our Benefits

  • Exclusive staff discounts on food and beverage and hotel rooms.
  • Flexible working hours and locations, time off to pursue your passion, and paid leave during your birthday month.
  • Internationally recognized training programs, unlimited strategic development, and exciting career opportunities.
  • Genuine care for associates' physical, emotional, and financial wellbeing.
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
  • Work for the Largest Hotel Network in the World, which values equality, diversity, and inclusiveness.