Customer Service and Administration Coordinator
1 week ago
The selected individual will begin their journey as a contracted employee, working from 8:30 AM to 5:00 PM, Monday through Friday, with the possibility of additional hours as needed. This position serves as the primary contact for clients and corporate partners, addressing inquiries, organizing appointments, and managing various administrative responsibilities. There is potential for transitioning into a permanent position following the successful completion of a probationary phase and necessary pre-employment evaluations.
Key Responsibilities
- Handle incoming and outgoing communications
- Organize daily appointments
- Verify and input job information
- Collaborate with Project Managers and other relevant parties
- Prepare reports, quotations, and perform other miscellaneous administrative duties
- Deliver exceptional customer service while aiming to meet performance targets and key performance indicators
Required Skills and Qualifications
- Demonstrated experience in customer service within a dynamic environment (experience in insurance or construction sectors is advantageous)
- Proficient computer skills and ability to navigate internal systems
- Strong attention to detail
- Highly organized with excellent time management abilities
- Self-motivated and proactive approach
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