Service Administrator Role
2 weeks ago
At Survitec, we are seeking a skilled Service Administrator to play a key role in delivering exceptional customer service and support. As a Service Administrator, you will be responsible for receiving, processing, and planning the delivery of customer orders, ensuring that all necessary resources are available to meet customer needs.
Key Responsibilities:
- Record and process customer orders, including custom and special orders, to ensure timely delivery and accurate billing.
- Develop and maintain strong relationships with customers, responding to their queries and resolving any issues promptly.
- Coordinate the delivery of services and products, ensuring that all necessary resources are available and that customer needs are met.
- Collaborate with other teams to ensure seamless execution of service delivery and customer support.
- Identify opportunities for continuous improvement and implement changes to enhance customer satisfaction and service delivery.
About You:
We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. As a Service Administrator, you will be responsible for ensuring that customer needs are met promptly and efficiently. If you are a team player with a customer-centric approach, we encourage you to apply for this exciting opportunity.
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