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Customer Service Associate

2 weeks ago

Melville, New York, Australia beBeeCustomer Full time $56,891 - $81,918

Customer Service Associate

About the Role:

This is a full-time position at our Taubman's Trade Centre in Myaree, where we are looking for a dedicated and dynamic individual to join our team. The ideal candidate will be passionate about customer service, with a desire to learn and develop in their career.

No previous paint or hardware knowledge is expected, as full product training will be provided on the job. The role will be 38 hours per week, with rostered hours inside the opening hours of 6.30am to 4.30pm, with the occasional Saturday shift between 7am – 11.30am.

Key Responsibilities:
  • Provide outstanding customer service and establish relationships with our customers
  • Collaborate with the Store Manager, Store team & Trade team to improve sales potential within the store
  • Tinting and mixing paint, pelletizing paint drums, arranging orders for delivery, and colour matching
  • Deliveries using the Store vehicle (where applicable)
  • Merchandise and replenish stock promptly and ensure it is presented well
  • Store housekeeping and following the store's safety standards
  • Manual Handling of 32 kgs
Requirements:
  • Previous retail assistant experience with the desire to provide excellent customer service to our growing customer base. You won't be afraid to be hands-on daily in the store
  • Keen to learn new skills and have an invested interest in building your expertise on our products
  • You will have the flexibility to work on a 38-hour roster between the hours of 6:30 am – 4:30 pm Monday to Friday, with the occasional Saturday shift
  • You will be comfortable with manual handling as part of your normal day. For example - lifting heavy paint tins (up to 32 kgs), pushing and pulling trolleys, using pallet jacks, standing for long periods, kneeling, loading the ute for paint deliveries, and doing the delivery and unloading on the other side
  • A valid driver's license is essential
  • Paint experience is not essential - training is provided
We Offer:
  • Opportunities for development and long-term career progression.
  • Incentive bonuses based on store performance
  • Access to corporate discounts, including wellness benefits
  • Give back to local communities through our PPG Colourful communities program.
  • PPG Recognition programs
  • Generous discounts on PPG products
About Us:

At PPG, we value people who share our commitment to excellence and integrity. We empower our employees to make a difference in their careers and our communities.

The PPG Way

We partner with customers to create mutual value. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday – everyday.