Lead Customer Experience Associate
4 days ago
At Travel + Leisure Co., our mission is to create unforgettable experiences for travelers worldwide.
About the RoleWe're seeking a motivated and detail-oriented Night Auditor to join our Port Douglas team. As a Night All Rounder, you will be responsible for ensuring seamless overnight operations at the front desk, providing exceptional customer service, and delivering memorable experiences for our guests.
The ideal candidate will have previous experience within a similar hotel position and be proficient in using all communication equipment. They will also possess strong interpersonal skills, impeccable presentation standards, and a genuine passion for customer service and the local area.
What You'll Bring- Previous experience within a similar hotel position is highly regarded.
- Experience with a PMS system (Hirum, Fidelio, Opera etc) is advantageous.
- Able to work a flexible schedule, including nights, weekends, public and school holidays.
- Genuine passion for customer service and the local area.
- Strong interpersonal skills and immaculate presentation/professional grooming standards.
The estimated salary for this role is $65,000 per annum, plus benefits including discounted hotel & resort stays globally, immediate start, permanent full-time opportunity, supportive work culture, and opportunities for professional growth and development.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
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Customer Experience Ambassador
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Customer Experience Manager
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