Experienced Bodyshop Operations Leader

1 week ago

Melbourne, Victoria, Australia beBeeManagement Full time $90,000 - $125,000
Key Role in a Dynamic Team

We are seeking a talented and experienced Bodyshop Manager to drive results, cultivate a culture of loyalty and engagement, and ensure exceptional standards in all work areas and customer service spaces.

  • Business Development: Identify new business opportunities while fostering strong relationships with valued clients.
  • Budget Oversight: Prepare and manage financial performance.
  • Team Leadership: Assess and optimise staff performance and workload to ensure maximum operational efficiency within the workshop.
  • Insurance Liaise: Negotiate with insurance providers, maintaining and strengthening partnerships.
  • Estimate Preparation: Develop accurate repair estimates for damaged vehicles.
  • Parts Management: Oversee the procurement of parts to ensure seamless operations.
  • Customer Relations: Provide a warm welcome to customers, effectively addressing their inquiries and ensuring a high level of satisfaction.
  • Invoicing Accuracy: Manage job invoicing and data entry with a strong emphasis on accuracy and attention to detail.
  • Quality Assurance: Supervise vehicle handovers and maintain exceptional standards in all work areas and customer service spaces.
  • Performance-Focused Leadership: Drive results while cultivating a culture of loyalty and engagement within the team.
  • Asset Oversight: Monitor the maintenance of key equipment to ensure long-term efficiency and value.
  • Regulatory Compliance: Ensure all work complies with Autobody and BMW Australia's training standards and regulations.
  • Team Leadership and People Management: Assess, motivate, and optimise staff performance and workload, fostering a collaborative environment to ensure maximum operational efficiency within the workshop.

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