IT Support Specialist

3 days ago


Brisbane, Queensland, Australia Archdiocese of Brisbane Full time

Job Summary:

We are seeking a skilled IT Support Specialist to join our team at the Archdiocese of Brisbane. As a key member of our Technology Solutions department, you will provide front-line technical support to our employees and ensure the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to internal customers via phone, email, and on-site visits
  • Troubleshoot and resolve hardware and software issues
  • Participate in hardware deployment projects and maintain knowledge base articles
  • Collaborate with other teams to resolve complex technical issues

Requirements:

  • Demonstrated experience supporting computer hardware and software
  • Knowledge of Microsoft suite, including Windows 10 and Microsoft 365
  • Understanding of LAN/WAN infrastructure
  • Excellent troubleshooting and customer service skills

Desirable:

  • Understanding of Active Directory and client deployment tools
  • Experience with PowerShell or scripting

What We Offer:

  • Ongoing professional development and career progression opportunities
  • Competitive salary range and benefits package
  • Collaborative and dynamic work environment

How to Apply:

Please submit your cover letter and resume via the Apply For This Job button. We look forward to hearing from you



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