Customer Experience Leader

5 days ago


Brisbane, Queensland, Australia beBeeAnalytical Full time $90,000 - $120,000

Key Job Details:

We are looking for a skilled individual to lead our Voice of Customer analysis and reporting efforts.

Job Summary:

The ideal candidate will have excellent analytical skills and be able to extract valuable insights from customer feedback surveys, complaints, mystery shopper programs, and customer usage behavior.

  • Analyze customer feedback surveys to identify trends and areas for improvement
  • Report on customer complaints and mystery shopper findings to inform business decisions
  • Collaborate with cross-functional teams to develop solutions to address customer pain points
  • Provide recommendations to improve customer experience and drive business growth

Requirements:

  • Proven experience in analyzing and reporting on customer experience data
  • Excellent analytical and problem-solving skills
  • Ability to communicate complex data insights to stakeholders
  • Strong collaboration and interpersonal skills

  • Experience Leader

    1 week ago


    Brisbane, Queensland, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $100,000 - $120,000

    The role of a Customer Service Team Leader involves delivering exceptional customer experiences through effective leadership, training, and support.About the JobThis is an exciting opportunity to lead a team that provides top-tier customer service across various industries. As a Customer Service Team Leader, you will be responsible for developing and...


  • Brisbane, Queensland, Australia beBeeCustomerExperience Full time $95,000 - $135,000

    Job DescriptionAs a Customer Experience Leader, you will be responsible for driving a customer-first culture and mindset within the market and omnichannel retail landscape.You will create real customer value, focus, and inspire every coworker to achieve 100% Happy Customer by constant improvements, innovation, and creativity to provide solutions to meet and...


  • Brisbane, Queensland, Australia beBeecustomer Full time $80,000 - $120,000

    Customer Experience LeaderThis role offers the opportunity to shape and deliver exceptional customer experiences, leading a team of customer care specialists.


  • Brisbane, Queensland, Australia beBeeCustomerExperience Full time $120,000 - $150,000

    Job Title: Customer Experience LeaderNak Hair is an Australian based haircare company dedicated to creating beautiful haircare for everyone. Armed with a genuine passion for creating beautiful products inspired by the Australian lifestyle, we are proud to be an authentic voice with a fresh approach.The role will involve leading a team of customer-facing...


  • Brisbane, Queensland, Australia beBeeOperational Full time $76,515 - $78,000

    Leadership Opportunity in Customer ServiceThis role offers an exceptional chance for a hands-on leader to oversee the entire customer journey, from initial inquiry to post-sales support. As a pivotal leader, you will be responsible for ensuring every interaction reinforces our client's reputation for excellence and expertise.Key Responsibilities:Lead,...


  • Brisbane, Queensland, Australia beBeeCareer Full time $90,000 - $110,000

    Customer Experience LeaderTake on a pivotal role in shaping the shopping experience at our Windsor store. As a leader, you will oversee daily operations to drive business growth, focusing on enhancing efficiency, staff rostering, and cost management. With a keen eye for training, you will equip your team with the necessary tools and resources to excel in...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $120,000 - $180,000

    As a leader in customer experience, you will oversee a high-performing team that drives business growth and delivers exceptional customer outcomes.Key ResponsibilitiesDrive customer satisfaction by recruiting, leading and inspiring high-performing teams to deliver on key metrics.Coach leaders to enhance customer conversations, ensuring customer needs are met...


  • Brisbane, Queensland, Australia beBeeCustomerCentric Full time $66,000 - $73,000

    As a trainee leader, your primary focus is to deliver exceptional customer experiences and create lasting impressions.You will collaborate with senior management to foster a team that prioritizes customer satisfaction and strives for excellence. Your contributions will help build a positive environment where each interaction goes beyond a transaction.


  • Brisbane, Queensland, Australia beBeeExperience Full time $100,000 - $120,000

    Customer Experience LeaderWe are a dynamic team of individuals who strive to improve every day.Our success is driven by our people and their interactions with customers. As a Customer Experience Leader, you will lead your passionate team to deliver exceptional customer experiences and achieve exciting goals.Key Responsibilities:A job where you can make a...