Digital Operations Manager

Digital Operations Manager Job Description

We are seeking an experienced Digital Operations Manager to join our team. The successful candidate will be responsible for the end-to-end management of inventory within DOOH and Radio platforms, activating/deactivating inventory in line with installation programs and monitoring offline inventory.

This role plays a vital part in enhancing CMS data accuracy through conducting reconciliation projects, collaborating closely with Commercial and Inventory teams to ensure cross-functional team alignment and successful inventory integration across multiple platforms.

The successful candidate will also manage the scheduling and delivery of diverse content, including Proof of Concepts (POCs) for both Cartology and Brand & Marketing initiatives.

Beyond day-to-day systems management, this role also supports the DOOH Operations Manager and Campaign Delivery team with various project-based work, including but not limited to new network rollouts, solutions testing (UAT) and broader Group projects.

The ideal candidate will have minimum 2 years experience working in Digital Out of Home, in an Operations or Delivery role and possess a strong understanding of digital media platforms, applications and media file formats.

Responsibilities:

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• Manage the process of new store/centre, renewal installations and store/centre closures across our DOOH & Radio networks by updating inventory records and activating or deactivating inventory within the various CMS and third party platforms in line with network and delivery requirements\
• Undertake data reconciliation projects to improve DOOH & Radio inventory accuracy across various delivery systems\
• Assist the Campaign Delivery team with investigations into campaign under-delivery, using strong systems expertise to identify root-causes and implement solutions where needed\
• Manage the delivery and scheduling of content for Cartology and Brand & Marketing Proof of Concepts (POCs), including but not limited to In-store Supermarkets and In-store Big W\
• Conduct solution testing for new networks and wider Group projects where required\
• Collaborate with the Commercial, Inventory and Campaign Operations teams to facilitate the set up of inventory in the various CMS, IOMS and third party platforms for new network rollouts\

Requirements:

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• Minimum 2 years experience working in Digital Out of Home, in an Operations or Delivery role\
• Experience using Content Management Systems (Broadsign & Ayuda desirable) and/or Inventory Management Systems within a media environment\
• Strong understanding of digital media platforms, applications and media file formats\
• Experience working in sales & customer focused working environments\
• Ability to visually test digital media against a predefined sets of specifications and guidelines\

Benefits:

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• A global business with endless career possibilities around every corner and across every discipline\
• Access to Sonder, providing free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families\
• A progressive and competitive leave policy that gives you more space for what matters to you\
• Team discounts across our range of brands and a robust rewards program that celebrates and incentivises purpose-driven work\

About Us:

We are a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'

We believe in creating a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Join us on this exciting journey and become part of something meaningful.