Injury Management Specialist

2 weeks ago

Adelaide, South Australia beBeeInjury Full time $140,000 - $170,000
Job Description

Our organization is seeking a dedicated and experienced Injury Management Advisor to join our team. This vital role will play a key part in supporting injured employees, line managers, and external stakeholders to deliver meaningful and sustainable return to work outcomes.


Working closely with our Zero Harm, HR, and operational teams, you will coordinate and drive workers' compensation claims, manage injury reporting processes, and lead compliance with state legislation. If you're proactive, organized, and thrive on making a difference in the lives of employees while improving organizational practices, we want to hear from you.


Key Responsibilities:

  • Conduct thorough and factual investigations for serious workplace injuries.
  • Strategically manage workers' compensation claims from lodgement through to closure.
  • Collaborate with medical practitioners, insurers, and internal teams to support return to work outcomes.
  • Provide ongoing advice and coaching to line managers and supervisors on claims handling and injury management.
  • Maintain accurate and timely records, case notes, and documentation in Solv.
  • Facilitate the reimbursement process with Payroll and Finance in coordination with the insurer.
  • Deliver internal training sessions on claims, return to work procedures, and compliance requirements.
  • Contribute to the development and maintenance of the National Job Dictionary and Injury Management Packs.
  • Participate in quarterly insurer file reviews and state-based injury management reviews.
  • Promote early intervention for both physical and psychological injuries across business units.

What We Are Looking For

  • A minimum 1-2 years' experience in Injury Management or Workers' Compensation (ideally across multiple jurisdictions).
  • Strong knowledge of South Australian Workers Compensation legislation, with familiarity across other state and national frameworks desirable.
  • Demonstrated ability to work collaboratively with employees, managers, medical professionals, and insurers.
  • Experience in developing return-to-work plans and driving early intervention strategies.
  • Excellent verbal and written communication skills with strong attention to detail.
  • Solid time management and organizational abilities with a proactive mindset.
  • Computer literacy across MS Office Suite and case management systems (e.g., Solv).
  • A commitment to continuous learning, inclusion, and safe work practices.

Benefits of Working With Us

  • Work with an organization that values its employees and strives to create a positive work environment.
  • Opportunities for professional growth and development.
  • Flexible work arrangements to accommodate your needs.
  • Access to professional memberships and industry networks.
  • Employee Assistance Program.
  • Programs promoting diversity and inclusion.

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