Crisis Support Specialist

3 days ago

Upper Gascoyne, Australia MA MISSION AUSTRALIA Full time
Make a Difference in the Lives of Australians in Need

Mission Australia is seeking a dedicated Crisis Support Worker to join our team in Meekatharra, WA. As a key member of our team, you will play a vital role in providing support and crisis accommodation to women and children experiencing family violence in our community.

About the Role

This is a permanent full-time contract opportunity that offers a competitive salary, superannuation, and not-for-profit salary packaging benefits. You will work closely with our team to provide risk assessments, intake, safety planning, referrals, and information provision to respond to the needs of families experiencing violence.

Key Responsibilities
  • Respond to referrals from WA Police and medical services to provide support and crisis accommodation to women and their children following a violent incident.
  • Provide on-call service and call-out support to families in times of crisis.
  • Provide appropriate support including risk assessments, intake, safety planning, referrals, and information provision to respond to the needs of families experiencing violence.
  • Advocate and liaise with external agencies on behalf of families including WA Police, courts, Government Depts., and other organisations.
  • Adopt a holistic and culturally safe service model that considers the physical, mental, spiritual, cultural, emotional, and social wellbeing of Aboriginal people.
Requirements for Success

To be successful in this role, you will require:

  • Associated Diploma with relevant experience or other appropriate qualification/experience.
  • Experience working with individuals & families with complex issues and needs.
  • Ability to create individualised case plans and undertake collaborative problem solving with families and other services.
  • Excellent communications skills (written & verbal) and the ability to adapt your method of communication to the client.
  • Experience and knowledge of Aboriginal cultural systems and protocols.
  • Full driver licence with no restrictions.
Our Culture

Mission Australia is a values-driven organisation that prioritises the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment and actively support and encourage people of all backgrounds to submit an application.

Benefits

We offer a range of employee benefits, including:

  • Rewarding work – every day you know you're making a real difference.
  • Not-for-profit salary packaging, reducing your tax.
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities.
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
  • Very Remote Location Benefits include: additional $1,000 each year to help with cost of living in a remote area, 5 weeks Annual Leave, and access to up to 5 additional days Personal/carers leave each year.

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