Support Administrator

2 weeks ago

Newcastle, New South Wales, Australia beBeeAdministrative Full time $58,000 - $74,000
Student Administration Support Role

At our organisation, we strive to deliver exceptional learning experiences for students. We are seeking a Student Administration Support professional to join our team at Rapid Training.

This role is pivotal in ensuring students receive outstanding support throughout their learning journey. As a key member of our support team, you will be responsible for providing administrative assistance to students and staff.

Key Responsibilities:
  • Deliver excellent customer service and administrative support to students.
  • Manage student enrolments, progress tracking, and course administration.
  • Handle incoming calls to assist with student inquiries and support.
  • Provide timely and accurate assistance to the RTO Manager.
  • Ensure student records meet regulatory compliance requirements.
  • Liaise with trainers and internal stakeholders to facilitate smooth training delivery.
  • Assist with reporting, scheduling, and general administration across the business.
Requirements:
  • Recent experience in an administration or customer service role.
  • A high level of digital literacy and willingness to learn new systems.
  • Experience using Student Management Systems (SMS), CRM platforms, or similar.
  • Strong communication, attention to detail, and problem-solving skills.
  • Excellent organisational skills with ability to prioritise tasks effectively.
  • A proactive mindset with ability to work independently and collaboratively.
  • A commitment to maintaining confidentiality and managing sensitive information.
Benefits:

As a valued member of our team, you will enjoy a range of benefits including opportunities for career growth and development.

About You:

We are looking for a skilled and enthusiastic individual who is passionate about delivering exceptional learning experiences. If you are motivated, organised, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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