
Front Desk Coordinator
1 week ago
Job Description:
We are seeking a highly skilled and motivated individual to fill the role of Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support in a busy environment.
About the Role:
- Welcome clients and patients, answer phones, book appointments, and manage payments with efficiency and professionalism
- Triage patients with training provided during induction
- Provide advice on vaccine schedules, food, and parasite prevention with confidence and accuracy
- Prepare estimates for elective procedures with attention to detail
- Work effectively to enhance customer service skills
Key Requirements:
- Previous experience in a receptionist or administrative role is essential
- Experience working with animals is highly desirable but not necessary
- Proficient in computer use with strong technical skills
- Motivated, caring, and compassionate with excellent interpersonal skills
- Excellent customer service and rapport-building skills with ability to work under pressure
- Organized with high attention to detail and ability to multitask
- Reliable, accountable, and team-oriented with good communication skills
- Willingness to contribute to clinic initiatives and goals
Benefits:
This role offers a dynamic and supportive work environment with opportunities for growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.
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